Refund policy

RETURNS:
The return of unwanted items after receipt of the same, may be made within a period not exceeding fifteen days from the date of delivery, being the transport costs borne by the buyer, who may choose to exchange for another product or refund the price at the time of return minus shipping costs.

The garment must not be used and must be sent in the same condition in which it was received, except for any defect or defect applying the regulations of the Royal Legislative Decree 1/2007.

When we receive the package and check its condition, we will proceed with the refund. Once we make the refund it may take up to 10 days to be reflected in the account depending on your bank and payment method.

We will not accept in any case shipments with postage due.

 

For returns please send us a package that protects the garment or article to be returned to avoid any deterioration of the garment or article to be returned to us:

CULTO 108

C/ Lope de Vega, 12

28014 Madrid

EXCHANGES:

You must send us the garment you want to exchange to our warehouse by your favourite transport, the shipping costs are at your expense.
The shipping of the new garment or size is at the expense of CULTO 108.

It is possible to exchange one size or product for another as long as the desired product is in stock.

(You can only make one exchange per item, in case of more than one, the costs to us and the new shipment will be borne by you).

The delivery address:

CULTO 108

C/ Lope de Vega, 12 

28014 Madrid

We will not accept in any case shipments with postage due.

When we receive the package and check its condition, we will proceed to exchange it.

If you live in Madrid you can make the exchange in our shop at Calle Lope de Vega, 12.